What if I'm not happy with the repair?

You’ll get your money back in full if you’re not happy with the repair. No fuss.

Your quote is almost ready, what color is your Samsung Galaxy S24 FE 5G?

Blue

Graphite

How it Works

Get an Instant Quote

Take a deep breath. It’s okay - These things happen. Get an instant quote and schedule your device to be repaired. We’ll collect and deliver anywhere in SA free of charge with full insurance during transit and repair!

The Repair Gets Done

Once we receive it at our repair centre, our specialist technicians will begin the repair and take the utmost care of your phone during the process.

Your Device is Quality-Checked

Your device has been repaired. Awesome! But first, our industry-leading, 45-point quality check is done to ensure that your phone will work for years to come.

Your Fixed Device is Returned

Good as new: Your device is on its way back to being your partner-in-crime! With an awesome six-month repair warranty.

Get an Instant Quote

Take a deep breath. It’s okay - These things happen. Get an instant quote and schedule your device to be repaired. We’ll collect and deliver anywhere in SA free of charge with full insurance during transit and repair!

The Repair Gets Done

Once we receive it at our repair centre, our specialist technicians will begin the repair and take the utmost care of your phone during the process.

Your Device is Quality-Checked

Your device has been repaired. Awesome! But first, our industry-leading, 45-point quality check is done to ensure that your phone will work for years to come.

Your Fixed Device is Returned

Good as new: Your device is on its way back to being your partner-in-crime! With an awesome six-month repair warranty.

Got some questions about repairing your phone?

We’d like to answer them!

We only offer a convenient collection and delivery repair service across the country, with a money-back guarantee on all repairs.

Including collection and delivery, your repair will take between 2-5 working days depending on the area you live in.

From the moment we collect your phone delivered back to you, we have your phone insured. It’s safer than walking across the road.

You can pay via EFT, a bank deposit, and all major credit and debit cards are accepted.You can also apply for credit to pay for the repair over three months with FASTA. All options are available on checkout!

You’ll get your money back in full if you’re not happy with the repair. No fuss.

The original quote does not change for the repair. You will only receive an additional quote if there is more damage than you originally stated or if we find additional faults during the repair.

We repair iPhones, Samsung and Huawei smartphones.

What Clients Say

Koshik Singh says...

Excellent experience. Sale was effortless and once the phone was taken from me, I was paid within 2 days. Highly recommended!

from Pietermaritzburg

Michael Melis says...

I bought two Samsung Galaxy Note 8s advertised as being in good condition. Both arrived within 3 working days. Phones came in a better than expected condition with most accessories included. Most importantly, both phones work great!

from Bryanston

Wikus van der Linde says...

A real pleasure dealing with Phonetradr. A hassle free, easy and secure way of selling your phone. Will recommend to anyone wishing to sell an old phone.

from Woodhill