What if I'm not happy with the repair?

You’ll get your money back in full if you’re not happy with the repair. No fuss.

How it Works

Get an Instant Quote

Take a deep breath. It’s okay - These things happen. Get an instant quote and schedule your device to be repaired. We’ll collect and deliver anywhere in SA free of charge with full insurance during transit and repair!

The Repair Gets Done

Once we receive it at our repair centre, our specialist technicians will begin the repair and take the utmost care of your phone during the process.

Your Device is Quality-Checked

Your device has been repaired. Awesome! But first, our industry-leading, 45-point quality check is done to ensure that your phone will work for years to come.

Your Fixed Device is Returned

Good as new: Your device is on its way back to being your partner-in-crime! With an awesome six-month repair warranty.

Get an Instant Quote

Take a deep breath. It’s okay - These things happen. Get an instant quote and schedule your device to be repaired. We’ll collect and deliver anywhere in SA free of charge with full insurance during transit and repair!

The Repair Gets Done

Once we receive it at our repair centre, our specialist technicians will begin the repair and take the utmost care of your phone during the process.

Your Device is Quality-Checked

Your device has been repaired. Awesome! But first, our industry-leading, 45-point quality check is done to ensure that your phone will work for years to come.

Your Fixed Device is Returned

Good as new: Your device is on its way back to being your partner-in-crime! With an awesome six-month repair warranty.

Got some questions about repairing your phone?

We’d like to answer them!

We only offer a convenient collection and delivery repair service across the country, with a money-back guarantee on all repairs.

Including collection and delivery, your repair will take between 2-5 working days depending on the area you live in.

From the moment we collect your phone delivered back to you, we have your phone insured. It’s safer than walking across the road.

You can pay via EFT, a bank deposit, and all major credit and debit cards are accepted.You can also apply for credit to pay for the repair over three months with FASTA. All options are available on checkout!

You’ll get your money back in full if you’re not happy with the repair. No fuss.

The original quote does not change for the repair. You will only receive an additional quote if there is more damage than you originally stated or if we find additional faults during the repair.

We repair iPhones, Samsung and Huawei smartphones.

What Clients Say

Sandeep Vanmali says...

Had the privilege of using Phonetradr, fast, efficient and prompt response from the team. I can confidently recommend Phonetradr, and will definitely use them again soon in the future

from Umdloti

Muhammad Yoosuf Hokee says...

Great Service. I highly recommend Phonetradr. This business is 100 percent legit. Bought myself a S10e prism green.

from Midrand

Nicole Crampton says...

The service is easy to use, they are fast and clear with their communication. Very trustworthy. I will be using them in the future.

from Linden